PRIVACY NOTICE ON THE PROTECTION AND PROCESSING OF PERSONAL DATA
All of your personal data processed by our Company for the purposes set out below and within the scope of the law, including your name and surname, Turkish ID number, tax number, tax office, bank details and all contact information such as address, telephone and e-mail , is protected under Personal Data Protection Law No. 6698 and other related legislation. The personal data you share may, in our capacity as Data Controller, be processed, recorded, stored, updated, reorganised, disclosed to third parties, transferred, shared and anonymised for the purposes of our activities and services and within the scope of the Law.
Our Company's responsibilities, the purposes for which your personal data may be processed, to whom and for what purposes it may be transferred, the methods by which your personal data may be collected and your legal rights are set out below:
DATA CONTROLLER
Under Personal Data Protection Law No. 6698, our Company is the data controller, and your personal data will be collected and may be processed within the scope described below.
PURPOSE OF PROCESSING PERSONAL DATA
Your personal data may be processed for the purposes of:
Carrying out after-sales support services for goods / services
Carrying out sales processes for goods / services
Carrying out production and operation processes for goods / services
Carrying out customer relationship management processes
Carrying out activities aimed at customer satisfaction
Carrying out contract processes
TO WHOM AND FOR WHAT PURPOSE PROCESSED PERSONAL DATA MAY BE TRANSFERRED
Your collected personal data may be transferred, for the purposes stated in this Privacy Notice on the Processing of Personal Data and within the framework of the personal data processing conditions and purposes set out in Articles 8 and 9 of Law No. 6698, to companies operating in Türkiye that are needed to ensure business continuity, such as cargo companies, banks and suppliers.
In order to fulfil our legal obligations, we may share it with our lawyers and, provided this is lawful and procedurally appropriate, with the relevant institutions if requested by judicial or administrative authorities.
METHOD AND LEGAL BASIS OF PERSONAL DATA COLLECTION
Your personal data may be collected, by automated or non-automated means, through all kinds of written, verbal and electronic channels, including forms completed electronically or physically, contracts, e-mails, faxes and letters and the call centre, to be used for the purposes stated in this Privacy Notice on the Processing of Personal Data and under the conditions set out in Articles 5 and 6 of the Personal Data Protection Law.
The Company will retain the personal data it obtains for as long as necessary for the purpose for which it is processed.
In addition, in the event of any dispute, the Company may retain personal data, limited to enabling administrative or judicial proceedings related to the dispute, for the statute of limitations periods set out in the relevant legislation.
LEGAL RIGHTS OF THE DATA SUBJECT
Data subjects may submit requests regarding their rights to the Company using the methods set out below. The Company will conclude the request as soon as possible, depending on its nature.
In this context, data subjects have the right to:
learn whether their personal data is being processed,
request information about it if their personal data has been processed,
learn the purpose of processing their personal data and whether it is used in accordance with that purpose,
know the third parties in Türkiye or abroad to whom their personal data has been transferred,
request the correction of their personal data if it has been processed incompletely or incorrectly, and request that the third parties to whom the data has been transferred be notified of this,
request the deletion or destruction of their personal data if the reasons for processing no longer exist, even though it has been processed in accordance with Law No. 6698 and other relevant laws, and request that the third parties to whom the data has been transferred be notified of this,
object to an outcome against them arising from the analysis of processed data exclusively through automated systems,
claim compensation for damages if they suffer loss due to the unlawful processing of their personal data.
If data subjects submit their requests regarding these rights in writing using the Personal Data Protection – Application Form available at www.igllojistik.com to Hastane Mah. Nakkaş Yolu cd. Süheyla Sk. No 28/1 Hadımköy-Arnavutköy/Istanbul, with a secure electronic signature or mobile signature to igl.globalas@hs03.kep.tr or, if available, from an e-mail address previously notified to the Company and registered in the Company's systems to info@igllojistik.com, the requests will be evaluated and concluded as soon as possible.
Requests submitted by the data subject must include the data subject's name, surname, signature if the application is in writing, Turkish ID number or, for foreign nationals, nationality, passport number or ID number if any, residential or business address for notification, e-mail address for notification if any, telephone and fax number, and the subject of the request. If a written response is provided, no fee will be charged for up to ten pages; the Company reserves the right to charge a fee in accordance with the tariff set by the legislation for responses exceeding 10 pages. If the response is provided on a recording medium such as a CD or flash drive, the Company may charge the requesting data subject a fee equal to the cost of the recording medium.
